Operations managers play a pivotal role in the daily functions, long-term planning, and resource management of businesses. These versatile professionals prove their worth through creative problem solving, strong interpersonal skills, and a desire to perform in presentations and negotiations.
What They Do
On a day-to-day basis, the responsibilities of operations managers include planning staff schedules, overseeing project deadlines, and managing human resources. They handle hiring and staffing responsibilities; operations managers determine employment requirements, conduct interviews, and supervise other personnel procedures.
Depending on the company, operations managers may be responsible for financial oversight. This would include analyzing sales, program activity, and other financial reports to identify areas of improvement. In this capacity, their role is to ensure that departments are operating effectively while remaining within budgetary limitations. In some instances, they may be responsible for setting prices and managing production and distribution of products.
Facilitating communication is important, both in the workplace and up the chain of command. Operations managers are in frequent contact with top executives concerning overall goals and policies. It is then their responsibility to relay this information to other employees. In this way, they help shape the culture of the company.
Career Growth
According to the Bureau of Labor Statistics, jobs in this field are predicted to grow 11 percent by 2022. However, this statistic includes data about other top executives, such as CEOs and CFOs. The job market for operations managers is very competitive, and the availability of positions varies by industry.
Salary Potential
Operations managers can earn up to $129,000 a year, but the national average in the United States is $78,000. Compensation varies because of a number of factors, such as experience, education and, of course, what kind of business they work for. The determining factor in how a company will value its operations manager is the level of responsibility the professional can handle effectively.
Education Required
Candidates should seek degrees in business. Bachelor’s degree programs cover essential topics such as accounting and marketing. In addition, classes on organizational communications, strategic management, and business leadership give students the qualities needed to pursue a career as an operations manager.